Great customer service. Friendly and on point.
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Your feedback is very important to us. Thank you very much.
Why the laundry ball is called one type of environmental protection products?
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Tests proved that ROOT Environmental Protection Laundry Ball doesn"t contain harmful chemical element, such as phosphor, boron, hydrargyrum, lead and arsenic, etc. No harm to skin of human body and clothes. Drainage after being washed does not pollute water source, so it is environmental protection product, which has attested by pertinent organizations between home and abroad.
What honor has ROOT Environmental Protection Laundry Ball gained?
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1.Chinese Green Science and Technology Silver Award£¨Awarded by CAS Chinese Green Science and Technology Appraisal Committee£©
2.Best Promoting Value No Social Effects of Pollution Product£¨Awarded by China Environmental Protection Product Commodity Expo Organizing Committee£©
3.Guangdong Province Best New Product£¨Awarded by Guangdong Province Economy Committee£©
4.Environment Symbol Hope Cup£¨93"First Chinese Environment Symbol Communion Activity Organizing Committee£©
5.The Tenth National "Star & Fire Cup" Creating and Invention Competition "Gold Metal"£¨Awarded by the Tenth National "Star & Fire Cup" Creating and Invention Competition Organizing Committee£©
6.China Patent Technology Expo "Silver Metal"£¨Awarded by China Patent Bureau£©
7.Guangdong Province Environmental Protection Best Utility Technology product£¨Awarded by Guangdong Province Environmental Protection Bureau£©
Note£ºComparing with Korean laundry balls, the biggest difference is that our laundry balls can completely replace washing powder and other detergents, but Korean laundry balls can only reduce the dosage of washing powder and can"t fully replace washing powder.
What"s difference of Laundry Ball, Type D comparing with other types? How to wash with this type?
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Laundry Ball, Type D is different from other types of laundry balls (our description about it on website is not so accurate, we will amend that soon). Therefore, 3 balls should be applied to the washing machine along with clothing (3-5kg) when laundry. Laundry time is around 20-30 minutes, including two times of water changing (no need to take out the ball during laundry processes). It would be better if you put the balls into washing machine running for 3-5mins first before laundry, then put clothing in. Please dry it under sunshine in order to keep its good effect.